Separate Manuals for Board Members and Staff

The Complementary Model requires a clear differentiation between governance policies and administrative policies. To make this happen, an NPO would be encouraged to create two distinct policy manuals.

The first is a Directors’ Manual, designed for board members; it will generally be consistent in its message and contents across the NPO spectrum.

The second is a Staff Manual, a “how-to” manual designed for the staff of the NPO; it may vary significantly in content and other aspects from one NPO to another.

📓 Refer to the course materials for sample Board and Staff Manuals