Most NPO directors agree that a clear mission is vital for the organization. Many boards spend considerable time, effort, and money ensuring that this is accomplished. Far fewer NPOs, however, appreciate the correlation between volunteer training and volunteer performance. The linkage between effective board training and effective board performance should not come as a surprise.
If your directors are not told what their role in the organization is, and if they are not provided with the training and other support necessary to fulfil that role, why should anyone be surprised if they are not successful and happy directors? Attention must, therefore, be paid to this principle. The most effective training program will be built on the foundation provided by a Directors’ Manual.